Privacy Policy Alpha 66 – Your Data
Protected, Your Trust Secured

This Privacy Policy describes how Alpha 66 — an online betting and casino platform operating under the domain alpha66.run — collects, uses, stores, protects, and discloses your personal data as a user of our platform.

This document applies to all players who register an account on Alpha 66, access our website, use our mobile application (if available), or interact with any of our services — including live casino, online slots, Sports Betting, table games, jackpots, poker, and virtual sports.

Alpha 66 complies with applicable data protection laws and is committed to ensuring your personal data is handled responsibly, securely, and transparently. We believe that player trust is our most valuable asset — and that trust can only be maintained through honest, robust privacy practices.

Alpha 66 collects personal data from you in several ways — directly when you provide it to us, automatically as you use the platform, and occasionally through legitimate third parties. Below are the categories of data we collect:

Alpha 66 uses collected personal data solely for legitimate, clearly stated purposes. We will not use your data for any other purpose without informing you in advance. The primary purposes for which your data is used are:

• Account management: Creating, verifying, and managing your player account on Alpha 66.
• Identity verification (KYC): Verifying that players are at least 18 years of age and that their identity is valid before any withdrawal is processed.
• Payment processing: Handling deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, CIMB Clicks, and withdrawals to registered accounts.
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering, bonus abuse, and unauthorised access.
• Legal compliance: Comply with legal and regulatory obligations, including anti-money laundering (AML) requirements and reporting duties.
• Customer support: Providing effective technical assistance and player support.
• Platform improvements: Analysing how players use the platform to improve the overall user experience.
• Responsible gambling: Monitoring gameplay patterns to identify players who may need support and offering appropriate responsible gaming tools.
• Marketing communications: Sending promotional information, bonus offers, and platform updates — provided you have given your consent to receive them.

Alpha 66 continually invests in security infrastructure to ensure your personal data remains protected at all times. Our technical and organisational security measures include:

• 256-bit SSL/TLS Encryption: All communications between your device and our servers are encrypted using the highest industry-standard encryption protocols.
• Encrypted databases: Sensitive data such as passwords and financial information is stored in encrypted form and cannot be read even by our internal staff.
• Tiered access controls: Player data is only accessible to staff with a legitimate operational need, and all access is logged and monitored.
• Regular security audits: Our systems undergo regular penetration testing and security audits by independent experts to identify and address any vulnerabilities.
• 24/7 Monitoring: An automated monitoring system operates around the clock to detect and respond to any suspicious activity or security threats.
• Multi-layered data backup: Your data is backed up regularly to secure, separate locations to ensure service continuity even in the event of a technical incident.

Alpha 66 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, there are certain circumstances where we may need to share your data with other parties for legitimate operational purposes:

• Payment providers: Payment partners such as FPX, DuitNow, and Malaysian eWallet service providers are required to receive the minimum transaction information necessary to process your deposits and withdrawals.
• Game providers: Companies such as Evolution Gaming, Pragmatic Play, SA Gaming, and Playtech may receive game data necessary to deliver a seamless gaming experience.
• Technology service providers: Companies providing hosting, analytics, cybersecurity, and technical support services to Alpha 66 are subject to strict data protection agreements.
• Legal authorities: Alpha 66 may disclose data when required by law, court order, or a legitimate request from a Malaysian law enforcement agency.
• Business transfers: In the event of a merger, acquisition, or asset sale, player data may be transferred as part of the business assets, subject to notice being given to players.

All third parties that receive Alpha 66 player data are bound by strict confidentiality and data protection agreements, and are permitted to use that data solely for the specified purposes.

Alpha 66 only retains your personal data for as long as it is needed for the stated purposes or as required by applicable law. Our retention policy is as follows:

• Active account data: Retained for as long as your account remains active at Alpha 66.
• Post-account closure data: Basic information is retained for 7 years following account closure to comply with legal obligations and financial audit requirements.
• Financial transaction records: Retained for a minimum of 7 years in accordance with anti-money laundering legal requirements.
• Game data: Game logs are retained for 3 years for dispute resolution and audit purposes.
• Customer support communication data: Records of conversations with the support team are retained for 2 years.
• Cookie and analytics data: Data collected via cookies expires according to the retention period set for each cookie type (see Section 8).

As an Alpha 66 player, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, submit a written request to support@alpha66.run. Alpha 66 will respond within 14 business days from the date the request is received.

Alpha 66 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how players interact with our platform. The types of cookies we use are as follows:

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect core functionality of the Alpha 66 platform, such as the login process and session security.

The security of financial transactions is Alpha 66's highest priority. Every deposit and withdrawal made on our platform — whether via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, or CIMB Clicks — is processed through secure, encrypted channels.

• Alpha 66 does not store credit or debit card numbers directly on our servers. All card processing is handled entirely by licensed payment providers.
• Every transaction is verified through a multi-factor authentication system to prevent unauthorised access.
• All transactions are logged with precise timestamps for audit trail and dispute resolution purposes.
• Real-time transaction monitoring is conducted to identify suspicious patterns and prevent money laundering.
• Withdrawals are only processed to accounts or eWallets that have completed the identity verification process.

Alpha 66 strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect or process personal data from minors.

If we become aware that we have collected data from someone under the age of 18, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered an account at Alpha 66, please contact us immediately at support@alpha66.run.

Alpha 66 reserves the right to update or amend this Privacy Policy from time to time in response to changes in legislation, industry practices, or improvements to our internal processes. All amendments take effect immediately upon publication on this website.

The latest update date will always be displayed at the top of this page so you know when this Policy was last reviewed. We encourage you to check this page periodically.

For material changes that significantly affect your privacy rights, Alpha 66 will notify you via your registered email or a prominent on-platform notification at least 14 days before the changes take effect.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the Alpha 66 privacy team through the following channels:

• Email: support@alpha66.run (subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the website
• WhatsApp: Support number available after logging in to your account

We are committed to responding to all privacy enquiries within 3 business days and resolve official data requests within 14 business days.